How to contact us?

Our WhatsApp is always available, and you can send us messages or emails anytime. We will get instant notifications when we receive your emails.

Please note that we are based in China. If you send messages between 9 PM and 9 AM Beijing time, our reply may be slower because we are outside working hours. But don’t worry — we will get back to you right away once we see your message.

To avoid language misunderstandings, please send text messages as much as possible. You can write to us in your native language or in English. We kindly suggest not sending voice messages or making calls, as they may cause communication problems.

If your machine has any issues during use, you can record a short video and send it to us. This helps us understand the problem clearly, and we will send you a solution as soon as possible.

If you need a quotation, just let us know your requirements, and we will recommend the most suitable machine for you.

In short, communication is always the best way to solve problems. If you have any questions, please feel free to contact us anytime.